Privacy Policy
Last Updated November 25, 2014 works hard to provide an exceptional experience on its website.   We're committed to helping you improve your health, but we want to make sure you clearly understand how we collect and use information about you to provide you with the best possible experience.  We value the trust you place in us and want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.

This Privacy Policy applies to information collected by through its Internet websites (currently located at and any subdomains, such as (collectively the "Site") and any associated sites or services, including any toll-free and direct telephone numbers we may use, email support, SMS and voice messages, and any online chat or other communication avenues we may offer (together our "Communications Services").  It is meant to ensure that you understand what we collect or otherwise obtain, and how and why we use that information.

Acceptance of Terms
By using the Site or our Communications Services, you agree to this Privacy Policy. reserves the right to change, modify, and add or remove portions of this Policy at any time.  If this Policy changes in the future, we will immediately post the new policy on the Site with an updated modification date.  Please check for changes periodically.

If there are material changes in the way we will use or share information about you, we will notify you of our revised Privacy Policy when you access your account; under some circumstances, we may also contact you directly via email about policy changes regardless of your email communications settings or preferences.

Your use of the Site and our Communications Services following the posting of any revised policy means you accept the new policy.

Personal Information may collect information about you when you register for an account, take VCS tests, make a donation on the Site, use other features or services, or use any of our Communications Services.   This information may include your name, mailing address, zip code, country of residence, phone number(s), and/or email address.  We may also ask for this information if you choose to participate in surveys, sweepstakes, contests, promotions, or giveaways.  We consider information that personally identifies you, such as your name, email address or mailing information, and other data that is linked to such information, to be personal information ("Personal Information", or "PI").

You can browse the Site and read or make use of some of its content without providing any Personal Information; however, you must provide PI in order to create an account, take a VCS test, make a donation, respond to surveys, or enter sweepstakes, contests, or the like.  When making a donation, we may collect payment information including limited credit card, debit card, or checking information (as may be provided by PayPal), and transactional information related to the donation, including information on the amount donated and from where on the Site you made the donation.

We have software that allows us to re-create your visits to the Site.  We may use this information to make the Site easier and more enjoyable to use, and in evaluating and monitoring interest in our offerings.  If you have provided us with Personal Information, information about your use of the Site may be linked to your Personal Information, and we may use this information to contact you in order to address problems you may have experienced while using the Site.

We also collect some Personal Information when you use other features of the Site.  In order to establish an online account, you will be asked to provide your email address and a password.  We may also, in the future, permit you to sign on to your online account using login information (such as an e-mail address and password) you have established for using a third-party website or payment system (such as or or a social network profile or account (such as at or  If you choose to do so, those account credentials will be communicated to and used by the service provider to authenticate your identity and ensure that access to your account is obtained properly, and to facilitate your use of the login credentials to access your account with us.  In addition, if you are a new user and want to use an alternate login to access your account at, some information about you (such as your name, e-mail address, and some location information) may be automatically provided to us when you sign up for your account.

As a part of a survey or other information request, you may be asked to provide information related to your health, health history, diagnoses, environmental exposures, and other related data.  This information may be linked to and correlated with your VCS test results and results summaries to generate statistical information for research purposes. This information may be made availble anonymously and in aggregate on the Site on its 'Statistics' page, or on other pages.  This anonymous, aggregated data may also be shared with researchers for use as a part of medical or other research, the results of which will be made publicly available.   If you're a researcher who intends to publicly release their research, and you would like access to aggregate data collected by, please contact us at

Finally, may enable you to provide information in the form of ratings and reviews (a "Review" or "Reviews") of products or services, including services provided by healthcare professionals.  Your submission of information in a Review could, if you provide such information, reveal your email address, city and state, and may allow you to publish certain other Personal Information about yourself.  If you share this information, it may become publicly available and may be seen, collected, and used by others.  Once made public, this information cannot be made private again.  Therefore, you should exercise caution when deciding to submit information in Reviews; you should not submit or communicate any information in a Review that you do not want to be seen, collected, or used by others.

HIPAA Compliance
As is not a Healthcare Provider, a Health Plan, or a Clearinghouse, does not submit information to or bill insurance companies, and is not a Business Associate of any of the above, we are not a Covered Entity under the Health Insurance Portability and Accountability Act of 1996, as amended ("HIPAA", or the "Act"), and are not required to comply with the Act.  Nonetheless, we consider Personal Information private and confidential and will not disclose or use it other than as necessary to provide the Services, as defined and described in our Terms of Service and this Privacy Policy.  Note: the otherwise undefined capitalized terms used above refer to terms defined in the Act, and carry the same definitions.

In the event that is, in the future, determined to be or is otherwise considered a HIPAA Covered Entity, by using this Site you expressly and explicitly waive all rights, privileges, and protections granted, conveyed, or otherwise conferred on you by the Act. is bound only by its Terms of Service and this Privacy Policy.

Using The Site
When you use the Site, we log your IP address (a number that identifies your computer on the Internet) and other details related to the connection between your computer and our servers for system administration, troubleshooting and to examine overall traffic trends.  For example, IP addresses, browser details, referrer data, and other related information help us determine the percentage of people coming from various online gateways, search engines, or other sites, such as Google.  This information is collected in aggregate, but it is also linked to other Personal Information we may have.

Understand that the Site makes use of cookies, which are small data files stored on your computer that allow us to customize portions of the Site to your preferences, to track your progress during VCS tests, and are required to enable most functionality of the Site.  We use cookies to remind us of whom you are, tailor your experience with us to you, and to ensure that only you have access to your account and other information you may have provided to us.  The cookie, by itself, doesn't provide or contain any Personal Information, such as your name or email address.  You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set; however, setting your browser to reject cookies will prevent you from using the Site.

We also use cookies and other tools, including analytics software, to collect information about how you use the Site (for example, information about what pages you look at or what links you clicked).  This information may be collected directly by us, or it may be collected by a third party service provider.  If you have an account with us, this information may be linked to your account in order to help us optimize your experience.

How We May Use Your Information
In order to serve you better, we may combine the information you provide to us, the information we have from other sources, and what we've learned through our Communications Services.  We may also utilize information that is publicly available.  This information, in aggregate, is used to improve your overall experience with us.  Here are the ways we may use information about you:
Sharing Your Information
Under no circumstances will we share information collected from you with any other party, except that, for specific projects or functions, we may work with outside advertising or marketing firms.  For example, we may retain an outside company to help us with research or to manage our user database, to send direct mail, or to send email messages.  The information we provide to such third parties for such purposes may include your name, address, email address, Site usage, and donation history, which will help us target our communications.  We may also provide some anonymous information about donations to third-party companies that assist us with advertising and promoting the Site and its offerings.  Before sharing any information with any third party for marketing or advertising purposes, we'll ensure that your information and privacy will be protected by the third party in, at minimum, the same ways and to the same degree as by

We may participate in partnerships with trusted organizations that we believe offer products or services that our users would be interested in and would benefit from.  We will not share your Personal Information with these partner organizations.  You will only receive information about these partnerships and related promotions directly from us or from the third-party companies that assist us with marketing.

We may also enter into a "co-branding" relationship with other companies or organizations.  At times, we may communicate with users on behalf of that organizations and users may be directed to a partner website to learn about their services or offerings.  In these cases, both and the partner organization may receive Personal Information you provide.

Additionally, like many other organizations, we may use outside marketing companies to place advertisements or links on other websites.  When you visit the Site, these companies may collect non-personally identifiable information (e.g., your IP address, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) about your visits to the Site and your visits to other websites over time in order to provide advertisements about goods and services likely to be of interest to you.  These companies typically use a cookie or third party web beacon to collect this information about your online activities over time and across different web sites.  To learn more about this behavioral advertising practice or to opt-out of this type of advertising by certain participating advertising networks, you can visit and is not responsible for the collection or use of information by such marketing companies or third-party websites, and we strongly encourage you to make use of your browser's 'Do Not Track' functionality and third-party browser plugins designed to enhance and protect your privacy.

Third parties may receive your Personal Information because you have visited their websites or accessed their links.  Please refer to their privacy policies to learn about how they handle your Personal Information.  Please note that has no control over the privacy practices of other companies or websites, and we do not assume any responsibility or liability for their data collection or disclosure practices, their failure to abide by their privacy policies, or the content of their websites.

Disclosure of Your Personal Information
We will not use or disclose your Personal Information except: (i) as described in this Privacy Policy and in our Terms of Service; (ii) after obtaining your permission for a specific use or disclosure; (iii) if it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to us, or to others; (iv) if we are required to do so in order to comply with any valid legal process or governmental request (such as a court order, search warrant, subpoena, civil discovery request, or statutory requirement); or, (v) as we otherwise believe is required by law.

In the event that we believe a disclosure is necessary under (iii), (iv), or (v), above, we will use commercially reasonable efforts to contact you before any disclosure is made so that you'll have an opportunity to address the matter yourself or through counsel.

Security of the Site uses a variety of security systems to manage and control access to information, and to prevent that information from being accessed by unauthorized parties.

Unfortunately, however, no Internet transmission can be considered completely secure, and while we use best efforts to protect your Personal Information, we cannot guarantee the security of any information transmitted to or from the Site; accordingly, you transmit information to and use the Site at your own risk.  We expressly disclaim liability for any theft, loss, interception of, or any unauthorized access or damage to any data or communications.  By using the Site, you acknowledge that you understand and agree to assume these risks.

Anyone with access to the email address and password you use to create an account with us will have access to the Personal Information you have provided to us.  Your password should be kept in a safe place and should not be shared with anyone.  Always sign out from your account and close your browser window when you have finished your visit to the Site; this ensures that others cannot access your account.

You are responsible for maintaining the confidentiality of your password, and you are responsible for any access to or use of the Site by any person or entity using your password, whether or not such access or use has been authorized by you.

Reviewing and Revising Your Account Information
You may review and make changes to the Personal Information that is stored in your user account on the Site by logging in and visiting the "Account" section of the Site.

Opting Out
We understand that despite the guarantees and protections offered in this Policy, you may still choose not to receive information from us or our partners.

Because we respect your right to privacy, supports and adheres to the guidelines adopted by the Direct Marketing Association's "Privacy Promise to American Consumers".  Accordingly, we have agreed to: (1) provide you with notice of your ability to opt out of information rental, sale, or exchange with other marketers; (2) honor your requests not to share your information with others; and, (3) honor your requests not to receive email, telephone calls, SMS messages, or other communications from us.

You may opt out of receiving emails, including test retake reminder emails, telephone calls, or SMS messages, marketing and promotional emails, newsletters, or other information we may send directly or through or with a partner or third party. To opt out of these communications, simply log in on the Site, visit the "Account" section, and change your preferences. Note that you will continue to receive donation confirmations, test results, and other like emails.

Children and Privacy
The Site is intended to be used by adults over the age of 18.  We will never request Personal Information from anyone under the age of 18 without parental consent.  By using the Site, you represent and warrant that you are at least 18 years old.  If we become aware that a user is under the age of 18 and has registered without parental consent, we will deactivate his or her account and remove any Personal Information from our systems.

If you have any questions or need additional information, please contact us in writing by emailing us at  Please allow several days for a response.